Refund policy

RETURN & EXCHANGE
If you are not fully satisfied with the goods you have received, please contact us within 7 days of receipt for next steps.

Please check goods thoroughly upon delivery before removing any attached tags (including security tag) and disposing of any original packaging. All returned items must be unworn, unwashed, undamaged, and unused, complete with original tags and/or original packaging if applicable. All defectives not raised within 7 days of receipt are considered acceptable by you.

We regret that exchanges do not apply to several types of good such as sunglasses, scarves, belts, inner-wear, and swimwear due to hygiene reasons. Kindly contact us for more information.

Free exchange for all regular-priced goods. Under normal circumstances, it takes 14-28 working days for the arrangement.

In case of size issue, we accept the exchange of Sale or Discounted goods at customers’ own delivery cost. (Subject to availability)

All goods can only be exchanged once.

Returns that do not meet our above policy will be sent back to you at your own cost.

All exchange is subject to proof of purchase with original invoice attached together with all original and undamaged packaging.